Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
The service was a little slow to get started, but my doctor has been excellent to deal with. Very informative and settling to my worries and questions.
By Joseph Reynero B.
Response from Henry Meds· Aug 11, 2025
We truly value your feedback! Thank you for sharing your experience with us.
so far so good but I just found out that I cannot use HSA FSA to pay for my shot when other companies will allow it. Hoping this will change soon.
By Jessica E.
Response from Henry Meds· Aug 2, 2025
Thank you for your feedback. We are dedicated to using this feedback to improve the overall experience.
Easy to talk to providers! Wish the prices were lower though. I feel like I'm paying too much.
By LTinLA
Response from Henry Meds· Jul 31, 2025
We sincerely appreciate you taking the time to share your experience!
I just renewed my 3 month. Dr. Pedersen was great and made the renewal simple, fast and easy. I've lost over 20 lbs. since I started, and I have more energy and, for me, no nasty side effects. The only reason I didn't give 5 stars is because the shipping was not consistent through my first 3 months, so I'd run out of my medication and have to wait for the mail. I'm not sure why they wouldn't express it to keep the prescription consistent and on time. Hopefully, this time around, that'll be better.
By Cheryl B.
Response from Henry Meds· Jul 30, 2025
Thank you for your review! We value your feedback and appreciate your support.
Today was my first day on meds. Difficult to rate yet.
By Kath
Response from Henry Meds· Jul 30, 2025
Thank you for your review! Your feedback helps us continue to provide great service.
Jasmine was very easy to understand and was willing to answer any of my questions. She seems very knowledgeable.
By Bernadette E.
Response from Henry Meds· Jul 29, 2025
Your feedback is invaluable to us! We are grateful for your kind words and look forward to continuing to provide great service.
Overall experience has been great. My only complaint is my injectable medication did not come with instructions on injections. I couldn't find any info on their website either (but maybe I missed it). I ended up having to look up some guides from other companies on YouTube.
By Micah
Response from Henry Meds· Jul 29, 2025
Thank you for sharing your experience with us. We value all feedback and appreciate your honesty. We apologize for any inconvenience or frustration this may have caused.
My experience was that it took three times for me to finally get my face-to-face telehealth. Even though I clicked on a link twice before. It was put off more than a month in total. And now I’ve been waiting for quite some time for my medication be delivered when the practitioner said it will be 4 to 5 days. And I would also love a notification to know when my next telehealth appointment will be And a confirmation of when my first medication delivery will arrive. Thank you very much!
By Paige P.
Response from Henry Meds· Jul 25, 2025
Thank you for your review. We take all feedback seriously, and try to use it to improve. We appreciate you sharing your thoughts and are sorry as this isn’t the kind of experience we want any patient to have with Henry Meds.
