Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
Many positives: responsiveness, pleasant staff, efficient process. The only real minus so far is excessive use of inaccurate boilerplate in communications, so messages include contradictory messages.
By Elvis
Response from Henry Meds· Mar 15, 2024
Thank you for sharing your feedback with us.
Every thing went well with my appointment. The only complaint I have is, the timing. The notification was great, but it took over a week to get in to see the PA AFTER I filled out the form, cutting the delivery of my meds too close to my next injection.
By Lula F.
Response from Henry Meds· Mar 14, 2024
Thank you for sharing your feedback with us. We're glad to hear that your appointment went well overall. We apologize for any inconvenience caused by the timing issue. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Waited over 45 minutes but was Worth the wait. Provider was very nice and professional.
By Mark C.
Response from Henry Meds· Mar 14, 2024
Thank you for your review! We're glad to hear that you found the wait worth it and that you had a positive experience!
the Nurse Practioner that i had was informative. And it sounds like the meds will be shipped soon so I can start. She encouraged me not to feel disappointed if i don't lose alot in the first month, it is to be expected.
By Debra S.
Response from Henry Meds· Mar 13, 2024
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience with Henry Meds.
Ms May was delightful to work with. I wish she had more time to talk but she was under time constraints.
By Brian
Response from Henry Meds· Mar 12, 2024
We appreciate your feedback and positive review! It brings us great joy to learn that you had an excellent experience with our care team, and we thank you for taking the time to share your positive feedback.
Meeting with the provider was easy, but tech support was not very timely.
By Dee
Response from Henry Meds· Mar 12, 2024
Thank you for the review and feedback.
KInd and warm representative. Gave information. Felt rushed and that when I asked a question brief answers were given. Did not ask if I understood or had any follow up questions. Would be nice to slow the meeting down a bit to make sure clients feel like they understand the whole process and what to expect, when to reach out to a representative, etc...
By Danielle W.
Response from Henry Meds· Mar 11, 2024
Thank you for sharing your experience with us. We're sorry to hear that you felt rushed during the meeting and that your questions were not fully addressed. Your feedback is invaluable in helping us improve our services. We'll take your comments into account and work on adjusting our approach to ensure that all clients feel comfortable and well-informed throughout the process. If you have any further concerns or questions, please don't hesitate to reach out. We're committed to providing you with the best possible experience.
My practitioner was cheerful, polite and helpful. This was a follow up appointment, she congratulated me on my weight loss so far and gave me some helpful tips for meeting my protein goal. I appreciated the length of the appointment. Overall a great experience.
By Kelly
Response from Henry Meds· Mar 10, 2024
We appreciate your feedback and positive review! It brings us great joy to learn that you had an excellent experience with our care team, and we thank you for taking the time to share your positive feedback.
