Appt was easy to book
Appt was easy to book. But getting to where you book is impossible
By Customer
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
Appt was easy to book. But getting to where you book is impossible
By Customer
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
The representative I spoke with today did a great job explaining the process to me and how to get started. She needed to make some changes to my answers on my application as I as unable to move past a few screens with answering something, even if it wasn’t true.
By Karen N.
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
My provider was wonderful. She made my visit very comfortable and was very informative
By customer
Response from Henry Meds· Aug 30, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Quick to schedule and meds within a few days. Not sure on efficacy as of yet!!
By Michelle
Response from Henry Meds· Aug 30, 2025
Thank you for your review!
The process time of blood/lab scheduling with Quest Diagnostics mixed with delayed product shipment caused me multiple times to have my injections off. This created a negative effect on my lab results. Testosterone levels would often fluctuate which was very undesirable and irritating.
By Gordon
Response from Henry Meds· Aug 25, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts, and we’re sorry that this is not the experience we want for any patient at Henry Meds.
I'm trying to get regulated on the oral Semi glutide oral pill
By Patty K.
Response from Henry Meds· Aug 22, 2025
Thank you for sharing your feedback.
Need the portal to update sooner..
By Clinton W.
Response from Henry Meds· Aug 21, 2025
Thank you for sharing your experience. Your feedback is important, and we truly appreciate it.
I have been using Henry for one year. Overall, great service! I appreciate the regular testing and all doctors. One area of improvement - pharmacies seem to dispatch different size needles - empower pharmacy is very good - others not so. I wish Henry can use one pharmacy so I do not need to buy needles by myself..
By D G U.
Response from Henry Meds· Aug 21, 2025
We work with a variety of pharmacies depending on the medication prescribed, the state, the backlog at the pharmacy, and the provider. You can always ask your provider during your consult if you have a specific pharmacy you’d like to use or not use