Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 237 reviews with 3 stars · Clear filters
The experience so far was good. But I still don’t have my meds or an expected date.
By Michael
Response from Henry Meds· Jan 13, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
I didn’t get accepted but I was appreciative of her honesty.
By Virginia
Response from Henry Meds· Jan 12, 2024
Thank you for your review. As with any clinician visit, the provider exercises their medical training and experience to weigh the intended benefits of a medication with potential for side effects. In some cases that may mean not prescribing, or electing not to continue prescribing, medication. We apologize for any inconvenience or frustration you may have experienced.
It was good she was nice to early to tell if this is a good program for me.
By customer
Response from Henry Meds· Jan 11, 2024
Thank you for the review!
Appointment went well. I’m disappointed that I have not received any follow up about my prescription or next steps to receiving it
By Rebeccah
Response from Henry Meds· Jan 11, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
The reason for the three stars is that the PA that I met within was going to include Zofran to offset possible nausea. I did indeed become nauseated and the zofran was not available. Better follow through please.
By John
Response from Henry Meds· Jan 8, 2024
Thank you for the review. Sometimes the pharmacy ships medication separately. Please contact Client Support at 909-787-2342 or [email protected]
PA was great - visit was easy. 5 days later, no update on Rx. No tracking #? No status update…
By customer
Response from Henry Meds· Jan 7, 2024
We appreciate you taking the time to let us know about your experience! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. The pharmacy sends the medication via UPS / FedEx / USPS, please check your email for an email from one of the above shippers as it is often filtered to spam. We do not send them automatically as we are not the originating shipper and don’t have that capability. For any other questions or concerns, please reach out to [email protected], we will be happy to help!
Delayed medication Getting started was simple from setting up the appt to getting connected to the provider. Although, I tried to change my appt and didn't know how to do it. I went with Henry Meds because I heard of the great response time and quick turn around with Meds. I had the appt on 12/26 and today is 1/4 and have not received the meds. I understand New years happened during that time and some individuals may have been off, but I also have not received and update. Nothing in my e-mail and nothing in my Henry Meds acct. I'm starting to think I made a mistake..
By Anabel
Response from Henry Meds· Jan 4, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment... Unfortunately, this is not always within our control, as the pharmacies that we utilize might experience their own issues from time to time. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
The initial consultation was simple, fast, and convenient. However, the length of time it takes to receive your meds is usually long. If that could be expedited more, that would be helpful.
By Marc F.
Response from Henry Meds· Jan 4, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
