Turnaround times
Update - *Got the medicine on June 7th. They adjusted my bill date to July 3rd. I added 1 more star - Update - I got an email May 31 after this was written that my medication is on the way. I think the turnaround and billing should be in sync. Billing me in full May 19th, then almost a week wait for an appt, then 7-10 day turnaround makes it like 15-17 days later before seeing any meds. My next billing cycle will be here and I will have only been on the Henry med for like 14 days if I am lucky. I also feel like an expedited option should be added (at an extra cost) in my case the turn around time really set me back. I had no idea it was going to take so long - I might have reconsidered this option. Hoping that I will be pleased once I can finally use the medication. I will update again. ************** I was on Zepbound moved to Henry Med due to shortage. I signed up on May 19. It took about a week to get an appt - then it takes like 7-10 days for medicine just to ship out! I was charged in Full on the 19th.. I still don’t even have a confirmation email stating my medicine has shipped and tomorrow is June 1. I offered to pay to expedite and they offer no expedited shipping or process. I am without medicine so progress is going down hill. Not happy at the moment. I called and basically was told they can’t do anything.
By Tina M.
Response from Henry Meds· May 31, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment.




