Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
HemsutWatchBandsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hemsut watch band was established by Zun Shang Ke JI Guangzhou Limited CO., who has been crafted leather product for nearly 10 years. A few years ago，some leather artisan stay together and found the company , disired to deliver high-quality watch bands with their skills. "We do more than production-line process, we love this job and we enjoy to see customer like the complete artwork and put it on their timepieces." one of the leather artisan Alex said.
HemsutWatchBands (hemsutwatchbands.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
37 approved reviews, newest moderated first
The whole purchase was a pleasant experience. I had to import the straps to India and Alex was really helpful and sensitive to my very specific needs. Shipping was quick and the straps are perfect. The fit, finish and overall aesthetics elevate your watch. Wholeheartedly recommend Hemsut
By Mahesh G.
I have been wearing this white band 24/7 since i got it (2 months) and it still is as white as the day i got it! It is secure and comfortable. I bought another band off Amazon but returned it because it would pop off the watch. This one fits perfectly like it is OEM! And the 2 loops that good the band strap have the bump to keep them in place. They give you really high quality tools and even extra screws. I but this brand for my kids' Forerunner 35 as well.
By Victor
Bought this to replace the factory silicone band. Couldn't be happier with it! Super comfortable straight out of the box. Holds tight, and no loosening of the velcro yet. I work outside in the desert and bought a second band so I can wash one and wear the other. The only issue is the end does fray a bit. But for the cost, it holds the color, stays in place, and is far more comfortable then the factory silicone
By Damian
After 7 months my Hemsut watchband broke. I emailed them for a replacement because their website says "All of our products carry a full satisfaction guarantee. If for any reason you are unsatisfied during the first year following purchase, email us at..." They emailed me back and told me they would not replace the watch band because it was more than 6 months old. When I pasted a screen grab of their website stating a 1 year warranty on "all of our products" they changed their story to the warranty does not apply to their products bought on Amazon. This company is dishonest and won't honour their own published warranty, avoid! Zero integrity. Scammers.
By Chris F.
Just received my new band for my 22mm Fenix 7 - Amazing quality. Defiantly buying another band from them again.
By Kristian L. S.
Poor customer service, false advertising on website. Customers beware of false reviews, they remove all negative reviews on the website. Website says quality guarantee but emailed them and no response. Edit after reply. Took more than a week to reply. Customers please look at the website, it says customer satisfaction guarantee, the product was of poor quality and they have conditions to their product guarantee, they try to make customers buy a new one and send another one. That’s not customer satisfaction guarantee nor is it a product guarantee at all.
By Dennis T.
Response from HemsutWatchBands· Nov 1, 2023
After 10 months of used, you want to replace it, I said I can send a new one with your next order, or you can pay the shipping cost and I can send a new one, why didn't you tell the real story?
Great products and great customer service. I ordered 2 watchbands and they sent me the incorrect size. I emailed them about the issue and they responded the same day, sending out the correct size and I love both bands. Plan to order other bands by them. Thank you so much.
By Pam
Outstanding service and quality. Put the Nato strap on my Omega and it looks great. Thank you!
By Scott W.
