Very satisfied!
Very satisfied!! Will definitely purchase again if the situation arises ❤️
By Terri S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
476 approved reviews, newest moderated first
Very satisfied!! Will definitely purchase again if the situation arises ❤️
By Terri S.
First product sent was defective but within an hour of telling them they had already sent out a replacement. Sure wish all companies had customer service like that!
By Randall S.
Quick to take my money!! Have not received my product!! Either it’s in stock are it’s not!! At least say that! I have emailed several times and called. I get told that my product will be put in the fast bin!??.. yet I have not received any confirmation on it. Very bad customer service. But yet I’m patient.
By Cin 1111 (.
Sienna answered quickly, professionally and helped provide confidence in my shipment.
By Tyler Z.
She was really sweet and super helpful. Yall are doing a great job.
By Rebecca E.
Ordered two items. One arrived perfectly, the other was missing parts. Customer service took care of my complaint and sent a replacement item very quickly. I am now enjoying both of my items and I am delighted. Good value for the money and great quality on both. Thank you!
By Karen
I received the wrong item and when I explain she immediately sent me a replacement
By Charles D.
Order has not shipped in two weeks. Disappointing
By Eddie A.