Dallas went above and beyond
Dallas went above and beyond by choosing a box for us that was way more than we expected. Thank you!
By Zach O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
476 approved reviews, newest moderated first
Dallas went above and beyond by choosing a box for us that was way more than we expected. Thank you!
By Zach O.
Fast answer about an order
By Laura Peever B.
This has been one of my favorite websites to shop at, sometimes online shopping isn’t always a great experience, but Hemper has not let me down. I’ve been shopping since 2019, and I have tried other places, but nothing compares to the experience and the customer service you get with them. My favorite thing about Hemper is the customer service. They have such an amazing team that clearly cares and makes an effort to help. I highly recommend trying them out.
By Irwin M.
Very helpful with my questions and concerns
By Jacob ..
Reasonable quick response with details and options
By Lyttia T.
Very helpful and understanding, had an answer for all my questions
By Jace S.
Wait for this month's box
By Rick S.
Didn’t even know I had a subscription with them until they charged me. I don’t even have the same card I originally used when I made my first purchase from them. Instead of a refund they gave me store credit as if I’m going to shop from them anytime soon.
By Cedric A.