Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
35 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one.Scale customer communications with AI in all channels while keeping it personal and controllable. The platform combines AI agents and AI chatbots, omnichannel live chat and shared inbox, knowledge base, and marketing+sales automation tools.Try HelpCrunch for free for 14 days and see how AI can resolve up to 80% of customer questions.
HelpCrunch (helpcrunch.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
35 approved reviews, newest moderated first
HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.
By Leticia V.
Response from HelpCrunch· Jul 14, 2025
Thank you, Leticia!
So where do I start? I have been looking for a live chat solution that had a modern interface, with targetted chat and would allow me to put on multiple websites without getting charged a small fortune. I chose HelpCrunch specifically for reasons. I would certainly recommend. Plus the team offered really good responsive answers to any questions that I had.
By Alan S.
Response from HelpCrunch· Jul 14, 2025
Thank you, Alan! 😊
Our customer support and sales guys use HelpCrunch to communicate with our customers. Much cheaper than other alternatives on the market, pretty easy to use and their customer support guys rock! Highly recommend
By Ilya A.
Response from HelpCrunch· Jul 14, 2025
Thank you!
