WispReviews of hellowisp.com

COMPLETELY CORRUPT. DID NOT RECEIVE A DR VISIT, AND THEN THEY SENT A RX ANYWAY, AND WHEN I ASKED FOR IT TO BE CANCELLED AND REFUNDED, THEY IGNORED ME AND ON TOP OF THAT FOLDED ME INTO A SUBSCRIPTION, WHICH THEY MADE HARD TO CANCEL. I WROTE IN ASKING FOR IT TO BE CANCELLED, BUT THEY WANTED MY ACCOUNT NUMBER, WHICH I NEVER RECEIVED, BECAUSE I NEVER GOT MY DR VISIT, SO THEY'RE ONLY INTERESTED IN PUMPING OUT RX'S AND GETTING YOU ON THE RECURRING BILLING AND MAKING IT DIFFICULT FOR YOU TO CANCEL. BEWARE AND USE ANY OF THE OTHER COMPANIES OUT THERE OFFERING SERVICES THAT ARE WAY MORE ETHICAL.

Horrible experience with this company and trying to login. If I could give them zero stars I would. This is so ridiculous that a customer is trying to order products but the barrier is an login issue? Is this the dark ages? I’m so confused why this website isn’t working for me. Until the situation is rectified and addressed I will keep my review.

I placed an order a few weeks ago and still have not received shipment. They coordinated a prescription to my local pharmacy so at least I am not without my birth control, but I had to write about 10 letters to customer service in order to make that happen. Now two weeks into the pack, still no official word about whether I will run out or get it in time. Don’t just want apologies, I want the prescription I paid for-or an official word it will not come in time so I can get a refund and take my business elsewhere.

I got weight loss medication and paid 126$ out of pocket when I went to get it they were saying that they were waiting for prior authorization after barely getting a response from customer service they are telling me I have to pay an additional 1200$ out of pocket. When I refused and asked for my money back they told me no because of a bunch of measly doctors who barely took a look at my medical records approved it within seconds. Be warned I wouldn’t waste my time with this company and their shady business. Very disappointed and I won’t be shopping with them from now on! I just wanted my money back.

I’ve been a customer of Wisp for some time, and unfortunately, the service has consistently gone downhill. What should be a simple and convenient process—requesting and filling a prescription—has become a constant source of stress and frustration. Despite providing my correct pharmacy information multiple times, Wisp has repeatedly failed to update my file accurately. I’ve had to reach out nearly every month due to issues with prescription transfers. Most recently, I was told that the same pharmacy that filled my prescription in March was “not in their system,” even though I provided proof of the previous pickup. I even attached the receipt, yet they insisted it wasn’t recognized. The support team gives conflicting responses, with no one appearing to be on the same page. They’ve also offered pharmacy alternatives that are clearly much farther from the one I use, and when I questioned this, I received no logical explanation. I was also forced to repeatedly ask for escalation, as no one could offer a real resolution. It’s clear that Wisp lacks internal communication, attention to detail, and proactive customer care. For a service that charges customers with the promise of convenience, I’ve experienced nothing but the opposite. There’s no consistency, and having to chase down answers every time I need a refill is unacceptable. If you value your time, your health, and basic customer service, I strongly advise looking elsewhere.

Wish I could give a negative star. Beyond disappointed with this company. I tried to voice my concerns with them and told I would receive a call back but never did. They switched my pill brand 3 different times without consulting me. They also would send my renewal 2 weeks after I needed them so there was a 2 week gap every few months that I didn't have the pill. Would not recommend to ANYONE.

I am happy to pay for convenience - but not deceit. We are facing a shortage of healthcare providers in this country but does online access for expensive prescriptions really replace the need? the people who started this site will receive applause, but who are they really serving? There is confusing language about "copays" and the possibility of insurance reimbursement, but none of their providers are covered by insurance. Not only that, they make no effort to match patients with a provider in state. Now, I believe this would be a helpful service if you were able to match with physicians in state based on your insurance and receive quick prescriptions, but instead this company took the easy way out and refused to even try that. once they take your $135 for the doctor's visit which really is a quick automated note, you are sent to the pharmacy to pay the full price of the script. users of this site who can pay for convenience - that's fine. but I suspect many more without access to a convenient PCP will fall for this and be charged unexpected fees at the pharmacy. I believe the burden of disclosure and transparency is on the company, not the patient. this is nothing more than a money grab $$$$ that serves only the company itself.

I'm pissed, i canceled this service last year and despite it saying g it was in fact canceled, I'm still being actively billed and I can't find any way to remove my information. This is ridiculous. I NEEDED THIS 50 DOLLARS YOU STOLE FROM ME, I CANCLED THE SERVICE, WHY AM I STILL ACTIVLY BEING BILLED