Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
311 reviews
Tomo MortgageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.
Tomo Mortgage (hellotomo.com) has 311 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
311 approved reviews, newest moderated first
No gimmick! Mohamad provided the best and accurate rate quote with absolutely $0 origination costs and there were no hidden fees or inflated 'other' costs. Tanya was super responsive. Will definitely work again with Mohamad and Tanya for future mortgage needs.
By Gouri L.
Tomo team was great to work with. I explained my loan agent my situation and he helped me navigate the type of loans available. Whole process was smooth and timely with regular email/text updates
By Sahil B.
They were extremely efficient and courteous. Promptly responded to any type of communication and closed our loan in record time.
By GRACIE
Process was simple and well guided. Rates were made obvious from the get go, and beat competition by a mile. Helped to work through an issue with an appraiser and comped a rush order to help us hit closing. 5/5
By Ryan
We had the smoothest closing ever. I was notified on every step of the process, got a killer rate, and they evaluated my options with points to get a better rate than competitors.
By Jason K.
Got a great rate (what actually matters) and had good service. Don't understand all the poor reviews. Was my 3rd mortgage and was the easiest of all my lenders
By RH
Tomo representative delayed closing because he claimed a 3 day waiting period that is NOT what the disclosure requirement calls for. He was either lying or making an excuse, or he didn't understand the regulation. Closing disclosure WAS provided 3 days in advance, closing should have been able to proceed. What if our lease was up and we were homeless this weekend. UNACCEPTABLE!
By Berit R.
I received a pre-qualification and was assured I was good. It's time to make offers and when I pressed more because I keep being told "it's fine, it's good" but very nonchalant he looked again. He accused me of buying something. No I did not. He didn't see my car payments the first check. It's his job to ask, to look, to know and be certain. So what I was approved for is now unobtainable. So I asked him what I can be approved for with the equity I have and he says "probably $350,000". Probably is not good business. I began working with him over a month ago. This is ridiculous.
By Miranda J.
