Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
652 reviews
SuperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 536 reviews with 5 stars · Clear filters
My technician Dominique was very professional. He was able to identify the issues with my appliances.
By Ephraim
Response from Super· May 6, 2025
Thank you for your feedback! We appreciate our strong partnerships with contractors and are glad to know you had a positive experience.
Same day service!
By Emily
Response from Super· May 1, 2025
Thank you again for taking the time to let us know how we did. We hope you have a great day!
William was awesome 👏, thanks for sending him, great job
By Isadora W.
Response from Super· Apr 30, 2025
Thank you for the review! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience with william was great.
Alfredo Cruz was an amazing technician and I really appreciate his expertise and explanations on the situation. Thank you so much! 10/10 would recommend!
By Rochna S.
Response from Super· Apr 30, 2025
Thank you for this fantastic review. We're glad to hear you had such a great experience with our servicers, and we're happy to continue helping you care for your home!
Alexander’s service was great but The website didn’t let me know what the standard service price was. It only said what the service call amount was, which usually goes toward the service at most places whereas this was on top of the service. I will research this further because I thought I read that it goes toward the service itself.
By Kelly R.
Response from Super· Apr 30, 2025
Thank you for the feedback we’re happy to hear your experience with Alexander was great,we're happy to continue helping you care for your home
Brian was very helpful and informative while trying to resolve an issue with our dishwasher. Excellent customer service and he was very transparent about the pros and cons of fixing our very old dishwasher vs getting a newer one. It is nice to know that he really wanted to help us and wasn’t just trying to run up the cost of the service. We would definitely recommend him and will use him for our repair needs again. 😊
By Kristen
Response from Super· Apr 30, 2025
We appreciate your feedback! We're happy to hear that you were satisfied with your Servicer. We're committed to making your home care experience as smooth and enjoyable as possible
Great person...loves my dog. Professional!
By Scott W.
Response from Super· Apr 30, 2025
Thank you for the feedback! We are glad to hear you were pleased with your Servicer,and that he loved your dog!!
Justin was fantastic. Arrived on time, communicative, pleasure to work with. My washer and dryer are in excellent shape now. Would highly recommend.
By Scott J.
Response from Super· Apr 30, 2025
Thank you for your eview. We're thrilled you had such a great experience with our servicers, and we're happy to continue helping you care for your home!
