Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
652 reviews
SuperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 536 reviews with 5 stars · Clear filters
Leo was very knowledgeable about his findings and I feel that he has a great understanding of what he is doing.
By Junius F.
Response from Super· Jul 7, 2025
It's wonderful to know your Servicer met your expectations and that we successfully streamlined your home care, for a smooth and pleasant experience for you.
Really knew his stuff . Extremely efficient and explained everything clearly . Best appliance repairman i have ever had . I am not kidding ! Came prepared to work ! I am relieved! Very happy !
By gretchen B.
Response from Super· Jul 7, 2025
Thank you for your kind feedback! We appreciate knowing you were satisfied with your Servicer and that we helped simplify your home care needs, making them pleasant and hassle-free.
Paul was ontime and assessed the situation. Returned the next day with the part amd fixed the problem. He was very courteous and plesant. Thanks again Paul a job well done!
By BRIDGET P L.
Response from Super· Jul 1, 2025
Thank you for your review and valuable feedback. We appreciate you taking the time to share your positive experience. We value our contractors and are happy to hear you had a great experience.
The technician didn't even have to pull the machine out away from the wall. He was able to determine the problem in just a few minutes. He said it needed a new board.
By Melanie Y.
Response from Super· Jul 1, 2025
We sincerely appreciate your feedback! It's great to hear you were happy with your Servicer and that we successfully simplified your home care, making it easy and enjoyable for you.
I was very pleased. The gentleman called and asked if he could come earlier. He arrived and fixed my GE dishwasher. GE sent a tech out and he wasn’t sure he could make the repairs. I will definitely recommend this repair company.
By Kevin P.
Response from Super· Jun 30, 2025
Thank you for your kind feedback! We appreciate knowing you were satisfied with your Servicer and that we helped simplify your home care needs, making them pleasant and hassle-free.
Jesus really worked hard to find a solution for my dryer. In the end, it wasn’t able to be fixed, but I am confident that there were no other solutions available given the effort he put into it. Highly recommend.
By Stacia
Response from Super· Jun 30, 2025
Thank you for your fantastic review! We are thrilled you had such a great experience with our servicer and look forward to continue helping you care for your home.
The technician was friendly and on time and he explained what was wrong with my dryer and fixed it on the spot, I didn't have to wait days for a part to come. Adel had a great performance and personality. Thank you! Great job well done.
By Kimberly B.
Response from Super· Jun 30, 2025
Thank you for your review and valuable feedback. We appreciate you taking the time to share your positive experience. We value our contractors and are happy to hear you had a great experience
Paul is super friendly and helpful. Not only did he fix our freezer, he walked me through what was wrong with it, why it happened, and how to prevent problems in the future. I would highly recommend him again and again.
By Dawn K.
Response from Super· Jun 30, 2025
Thank you for your feedback! We value our contractors and the wonderful partnerships we share. We are happy to know about your great experiences.
