Fast and Reliable
The company was quick to respond to my last minute request for appointment, and sent out a tech by 2pm. My tech Hector diagnosed and fixed my dryer problem in like 15 minutes I'm super grateful 🙏 no more wet clothes.
By Autumn H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
652 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 536 reviews with 5 stars · Clear filters
The company was quick to respond to my last minute request for appointment, and sent out a tech by 2pm. My tech Hector diagnosed and fixed my dryer problem in like 15 minutes I'm super grateful 🙏 no more wet clothes.
By Autumn H.
The tech was nice and worked right away. Gave us an explanation of what was wrong. Gave us tips on how to look at the error codes. Thank you
By Curt
Paul was fantastic!
By Zane G.
Response from Super· Oct 27, 2025
We’re happy to hear your service was quick and professional—thank you for sharing!
Super simple process. Easy to set up appointment and pay. I received text messages every step of the way. I will use them again.
By alink
Response from Super· Oct 24, 2025
Thanks for sharing your feedback! We’re so glad to hear the process was simple and seamless for you. We look forward to helping you again in the future!
The tech was experienced and communicated all steps.
By JEFF S.
Response from Super· Oct 23, 2025
Thank you for sharing! We are happy to hear your service technician experienced and communicated well .We’re so glad we could help.
Akram was professional, detailed and friendly
By Edith J.
Response from Super· Oct 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that Akram was professional, thorough, and friendly. Your feedback means a lot to us!
Ruben came in, checked the washer and fixed an issue I was having and advised on another issue that isn’t washer related. He ran several cycles to make sure it wasn’t leaking and that it’s good to use again.
By Hillary O.
Response from Super· Oct 23, 2025
Thank you for sharing your experience! We’re glad Ruben was able to resolve your washer issue, provide helpful advice, and ensure everything was working properly before leaving. We appreciate your feedback!
Very honest and punctual.
By JP E.
Response from Super· Oct 23, 2025
Thanks for the 5-star review! We’re happy to know you’re satisfied with our service,and you rservice provider was honest and punctual.