They tried charging €189 on my account
They tried charging €189 on my account. I was unaware of such charges
By Mrs J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
9 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
hellosimply.com is listed under Music & Theater Classes.
hellosimply.com (hellosimply.com) has 9 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 5 reviews with 1 star · Clear filters
They tried charging €189 on my account. I was unaware of such charges
By Mrs J.
Offered a 7 day trial and charged £89.99 immediately. Refused a refund via Apple and PayPal despite having a photo of my 5 year old son's iPad showing a 7 day FREE trial? Have contacted simply draw direct with no response as of yet...
By Y G.
DO NOT SUBSCRIBE. Charged me for both monthly and annual subscription plus songbook thing I didn’t sign up for - all even though I cancelled one day into a 7 day free trial.
By Ingrid G.
I guess I signed up for a free trial at some point, but they make it impossible to manage your account. I have an email showing that I spoke to customer support to cancel the account a year ago, and they claimed my account was cancelled. A year later and they suddenly charged me over £100 again. Dealing with the site is a nightmare.
By Ms Laura S.
There is no way to cancel this. Be careful.
By Sachin P.