After having nothing but nightmare…
After having nothing but nightmare experiences with Textnow I will never look back.
By Casca P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Helium Mobile is revolutionizing how we all connect, with nationwide 5G phone plans for $15/mo and $30/mo that reward you.
Helium Mobile (hellohelium.com) has 121 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 78 reviews with 5 stars · Clear filters
After having nothing but nightmare experiences with Textnow I will never look back.
By Casca P.
My favorite mobile company. They give you points for signing up, and points every month, even on the free plan that can be converted into so many different gift cards. It’s free and the data is amazing. It runs on the T-Mobile network.
By Jax R.
Response from Helium Mobile· May 30, 2025
Thanks for your review!
Great service and coverage. Super easy to switch over in the app!
By Tyler W.
Response from Helium Mobile· Apr 29, 2025
Thanks for your comment!
Very good service for the price. Fast speeds, good coverage, and great customer support. 10/10
By Salocor
Response from Helium Mobile· Apr 14, 2025
Thanks for your review!
Absolutely the best phone service provider on the market because it's not like any other from the infrastructure to the app. Pinnacle real-world use case for DePin and blockchain executed better than I could ask for.
By ES
Response from Helium Mobile· Apr 2, 2025
Thanks for your comment! We are thrilled that you are enjoying your service!
100x better than AT&T! Better prices, much much better customer support, and also faster speed.
By Geoffrey
Response from Helium Mobile· Apr 2, 2025
Thanks for the review!
I have had Helium Mobile since the Beta in late 2023 and I absolutely love it!! I have had 0 issues with coverage or data usage, and they even pay me to use it!!
By Austin L.
Response from Helium Mobile· Mar 19, 2025
Thanks for the review and being a long time supporter!
Best phone service I've ever had! I was a little skeptical at first given the low price but coverage has been consistently excellent. I've signed up my entire family and am never going back to AT&T. Well done. Really hope this catches on!!
By Babybilly
Response from Helium Mobile· Mar 18, 2025
Thanks for the review Billy! We are so happy that you are enjoying it!