Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Hello AlphaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 299 reviews with 4 stars · Clear filters
Alpha is great however, my insurance is not paying for my mounjaro and my pharmacist is trying to reach out for a pre authorization but has had no luck reaching alpha providers.
By customer
Response from Hello Alpha· May 1, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
No trips to the clinic.
By Marcie
Response from Hello Alpha· May 1, 2023
Hi Marcie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Fast and friendly
By Emily M.
Response from Hello Alpha· May 1, 2023
Hi Emily, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
It’s been great so far. Very responsive and knowledgeable staff
By genine S.
Response from Hello Alpha· Apr 27, 2023
Hi Genine, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Fast service. Easily accessible. Detailed and attentive.
By customer
Response from Hello Alpha· Apr 27, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
I appreciate the quick response time. This has improved from when I started.
By Margaret T.
Response from Hello Alpha· Apr 24, 2023
Hi Margaret, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
This experience has been very convenient and all my questions have had a quick response.
By customer
Response from Hello Alpha· Apr 24, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Great response time and very careing
By Kit
Response from Hello Alpha· Apr 19, 2023
Hi Kit, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
