Great and prompt customer service
Great and prompt customer service! I will continue to use them!
By Kimberly E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Great and prompt customer service! I will continue to use them!
By Kimberly E.
The response time is very fast and they get your medication out to you fast.
By John S.
Knowledgeable doctors and great customer service!
By Anna M.
My medicine comes quick and on time every time and the added face mask was a definite plus. I love it
By Amber D.
Excellent knowledgeable staff there to help. They turn something that can be daunting into something enjoyable and simple with a wealth more knowledge.
By Tia M.
Honestly can be a life saver. They evaluate you. Help figure out a plan, and constantly check up and answer your questions throughly and always within a reasonable time. Amazing.
By Ky
Super convenient and easy. Especially now during COVID it has been extremely helpful.
By Cecilia O.
Very fast shipping! I’ve never used an online service before, they always weirded me out. But, now I am very open to the idea! They also provided a face mask for free!
By Yvelise M.