Great Customer Service
Refill was easy and shipping was fast. Love the customer service
By TRogers
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 5,240 reviews with 5 stars · Clear filters
Refill was easy and shipping was fast. Love the customer service
By TRogers
Alpha was fast and efficient! I got my medicine within 5 days of contacting them. I'm already seeing results!
By Noel N.
Very prompt and informed services.
By Ashley B.
Quick and simple way to better your health
By Angelina A.
I was very impressed with the speed and help given. Will continue to use their services.
By Ginger L.
So convenient, being a single mom it is pain scheduling appointments and missing work. I answered a few questions about my health, my preferences for medication and entered my insurance a week later I get my medication in the mail.
By Corinne
Simple and easy for my busy schedule. Just Have patience on response time and they are wonderful
By Dawn S.
There are many sites out there attempting to provide a similar service as Alpha, but they cannot compete. I wasted a lot of time and money trying out others before finally discovering Alpha. The physicians are responsive and accommodating; I was in the middle of a military move and they went above and beyond to make my change of state (dr. licensing issue) and address change so easy, I hardly even thought about it. They offer excellent care and their processes prevent any added stress of seeking or getting care - which I know many of us know too well. Highly recommend Alpha and I'm glad I found them!
By Noelle P.