Super easy to use service
It was super easy to enter all of my medical history. Super fast and reliable service.
By Jane D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 5,240 reviews with 5 stars · Clear filters
It was super easy to enter all of my medical history. Super fast and reliable service.
By Jane D.
Love this company! I got my birth control at 16 with my mother present and it was super easy!
By Kaylee H.
Very impressed
By Uzoma Okezie R.
Great service. Easy to use webpage. Highly recommend Alpha.
By Happy G.
There was an issue with my insurance company not allowing more than 1 month to be dispensed at a time and Alpha Medical handled it promptly and got my medicine to me I'm a timely manner. The whole process was much easier than I expected.
By Jessica S.
I receive 2 type of items from Alpha (Latisse and facial cleansing) I just want to hold off on the cleansing, since I have some left. I love the Latisse! The facial cleansing routine is not really working for me. I would like to see what is being sent to me when you send out the shipment email....maybe mention what is being sent.
By Chris B.
Response from Hello Alpha· Aug 13, 2021
Hi Chris - thank you for sharing your feedback! We're so glad you love the Latisse (please feel free to tag us on social media and share your Latisse progress @HelloAlphaMD)! If you have any questions regarding the facial cleansing routine, please don't hesitate to write to us at app.helloalpha.com/messages and we'd be happy to assist you. Regarding shipment emails - we do not mention what is being shipped due to HIPAA (health information privacy), but you are always able to access this information in your patient dashboard. Hope this helps clarify!
Alpha medical is an excellent service!
By Taryn S.
Fast shipment for birth control! Amazing
By Betzabet V.