Very convenient
Very convenient, but they need to be more explicit what order is being filled, since I have three prescriptions with them.
By Sally B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 299 reviews with 4 stars · Clear filters
Very convenient, but they need to be more explicit what order is being filled, since I have three prescriptions with them.
By Sally B.
Extremely helpful...
By HEATHER C.
Really great service and they answer all my questions within the same day.
By Jacque H.
MY LAST SHIPMENT OF BC ARRIVED A WEEK AFTER I FINISHED MY LAST ONE SO I DIDN'T HAVE CONTINUOUS USAGE NOT SURE WHY THAT IS
By Misty F.
It's a good service for a birth control subscription. It costed less than my copay through my insurance. However, I didn't realize it was a subscription when I tried it so after I stopped after 1 month I was billed for another 3 month bundle unable to return it or get a refund. So if you ARE looking for a subscription and know exactly what you want this is a great service for you.
By Selena H.
I think maybe a little more personal communication would be better. All in all, this is a very convenient way for medicine management.
By Christine R.
Great service, pretty good customer service, quick response and helpful. I would give it a five star but I feel like they didn't tell me that my prescription had expired, this caused me to be late in getting my refill. It is possible I missed an e mail or something, however I still feel like they could have been more communicative that the prescription needed to be renewed.
By J.t.m
Good overall experience. Fast and easy to do
By Natasha B.