Fast delivery and good response time
Fast delivery and good response time
By Carolyn F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 5,240 reviews with 5 stars · Clear filters
Fast delivery and good response time
By Carolyn F.
The Alpha medical team was very helpful and attentive to my refill of birth control when I was almost out of my prescription this month. I was immediately responded to via the messaging system of Alpha and had my prescription shipped and delivered in a very short period of time. Very satisfied!
By Sher Mylbern M.
Fast easy and knowledgeable
By Carol J.
Great customer service and fast shipping
By Bridgette
I love alpha medical, I get my birth control here for $45 for 3 months and it’s been great! They send it out a week before you run out and the delivery is fast too! I never have to worry about not getting it on time. When I have problems such as losing my birth control packet I just send them an email and they send a new set back before I run out. 10/10 service!
By Mayrem C.
This is a great service! Quick, professional, and no need to wait weeks for an appointment and sit in an office. 100% recommend!
By Ingrid S.
I really appreciated that my doctor took time to listen to why I wanted the medication, as opposed to just rubber stamping one that might not work for me. I had it in my hands soon after. I'm happy I found Alpha! Edit: The 1 star was an error :)
By Elisa
Response from Hello Alpha· May 26, 2022
Hi Elisa, Thank you so much for the stellar review! However, we noticed that you gave us a 1 out of 5 stars, which does not seem to accurately reflect your positive feedback. Was this by mistake? If not, we are happy to learn more about how we can improve our services for you. Simply reach out to support from your patient dashboard - https://app.helloalpha.com/messages. Thank you!
Dr.s are not only the best they are compassionate and their support staff is second to none. Very helpful in getting you the medication when you need it.
By Kelly K.