Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Hello AlphaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 5,240 reviews with 5 stars · Clear filters
The staff is amazing and so very helpful.
By customer
Response from Hello Alpha· May 1, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Always get a quick response and my provider always is able to answer my questions and concerns.
By customer
Response from Hello Alpha· May 1, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Alpha medical is professional, always available, knowledgeable and easy to access.
By Jessica
Response from Hello Alpha· May 1, 2023
Hi Jessica, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Well, I am pleased to say, when I have any issue it is attended to right away and with friendly and courteous employees. I have been a customer here since May 2021 and would recommend Alpha med. to anyone.
By Deborah W.
Response from Hello Alpha· May 1, 2023
Hi Deborah, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Always prompt and helpful. Never issues. Always listens. So impressed!!!!
By Amy H.
Response from Hello Alpha· May 1, 2023
Hi Amy, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
This website has been great. I receive quick responses from the doctors and staff. I recommend alpha medical to all my friends and family
By customer
Response from Hello Alpha· May 1, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Good service totally recommend!
By Yazmi G.
Response from Hello Alpha· May 1, 2023
Hi Yazmi, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Except for the last time I was expecting a follow-up virtual visit that I never got a notification for, I have never had any issues with Alpha Medical. They have always been on point and on track with follow-up visits for my condition. They have taken care of getting prior authorization from my insurance, they were able to obtain the prior authorization and helped me to obtain my prescription with no issues. I would highly recommend Alpha Medical for any of your medical needs.
By Marni W.
Response from Hello Alpha· May 1, 2023
Hi Marni, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
