Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Hello AlphaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 5,240 reviews with 5 stars · Clear filters
PA Taryn F has been a wonderful provider. Very attentive and really listens to you. Support staff is very responsive and helpful.
By Zac
Response from Hello Alpha· Oct 30, 2025
Hey Zac, That is wonderful feedback! We are so pleased to hear that PA Taryn F has been a wonderful and attentive provider who truly listens to you. It’s also great to know that our support staff has been responsive and helpful. Thank you for sharing your positive experience!
I love that they are fast, responsive and timely on questions, and prescriptions, and just anything you may need. I have recommended Alpha to many friends!
By Mrtemp
Response from Hello Alpha· Oct 30, 2025
Hey, That's wonderful feedback! We are thrilled to hear that you love how fast, responsive, and timely we are with your questions and prescriptions. Thank you for being a loyal patient and for recommending Alpha to your friends—that is the highest compliment we can receive!
Makes health care more accessible.
By customer
Response from Hello Alpha· Oct 30, 2025
Hey, That is excellent feedback! We are thrilled to hear that we are making healthcare more accessible for you. Thank you for the positive feedback!!
Easy to use quick response time.
By John C.
Response from Hello Alpha· Oct 30, 2025
Hey John, That is fantastic to hear! We are delighted that you found our service easy to use and appreciate our quick response time. Thank you for the positive review!
10 out of 10 experience always with Hello Alpha. They are an excellent and legitimate telehealth provider. I have been using them for quite a while now and I find them to be highly responsive and extremely convenient. They are very easy to communicate with also. And I always get a domestic provider. Highly recommend.
By Renee S.
Response from Hello Alpha· Oct 30, 2025
Hey Renee, Thanks so much for the positive review!!
Always have a great experience with them. Highly recommend!
By Return C.
Response from Hello Alpha· Sep 26, 2025
That's wonderful to hear! We are so pleased that you consistently have a great experience with our team and that you would highly recommend us. Thank you for the fantastic feedback!
Very easy process. Everyone is always very helpful. Great experience.
By customer
Response from Hello Alpha· Sep 2, 2025
Hi, That's great to hear! We're so glad that you found the process easy and that our team was able to be helpful. Thank you for sharing your positive feedback about your experience with us!
You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can trust. By staying with one practitioner I can upload my current xray and labs and vital signs . Many of these labs , vital signs and even xray I can have locally unconnected to a clinic at affordable rate..so ALPHA uses team work .this Alpha is perfect for many who have no outside insurance on fixed income.
By Prizm
Response from Hello Alpha· Aug 18, 2025
Hi Prizm, That's wonderful feedback! We're so pleased that you've had such a personal and trusting experience with Alpha. We believe that continuity of care with one provider is crucial, and it's fantastic to hear that this has made a difference for you. We also appreciate you highlighting how our model, with the ability to upload labs, vital signs, and even X-rays, makes quality healthcare accessible and affordable, especially for those on a fixed income or without traditional insurance. Thank you for recognizing our commitment to teamwork and for your trust in our service!
