Very good service but the email section…
Very good service but the email section seems a bit confusing in regards to the drop down send to menu.
By Per O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Very good service but the email section seems a bit confusing in regards to the drop down send to menu.
By Per O.
Easy to use simple elegant design. I love not having to leave my home to get appropriate care
By cah
>ten letters
By Benjamin C.
Overall experience is great however shipping medications with signature required is terrible for people who actually work. Took 3 days to get it from UPS, risking it still being safe to use. Last shipment was not sent that way and I wasn't notified this shipment would be that way either.
By Ice M.
Communication was consistent and I got my correct order delivered with no problems. I got prescribed the combination birth control and i’m almost positive it gave me a yeast infection (which i read online can happen because of additional synthetic hormones unbalancing your ph) still a bummer tho because i wonder had i been prescribed something else if i had not gotten a yeast infection. No other significant symptoms have affected me so far
By sarah K.
Easy,simple,helpful service
By Britany K.
I’ve had a pleasant experience thus far. The only thing I find confusing is the messaging system.
By Michelle
Do not think email and surveys are most effective tool to capture feedback on medications and treatment.
By Erik I.