AboundReviews of helloabound.com

Response from Abound· Mar 30, 2023

Thank you for sharing your feedback about your experience on Abound. While we are happy to hear that your company was able to flourish due to our platform, we are obviously sad to hear that you aren't still having the same amount of success. A member of our Brand Success team will be contacting you very soon, please be on the lookout for their email. We are hopeful we can assist you to increase those orders quickly! All the best, Allison

Response from Abound· Mar 2, 2023

Hey Anita, Thank you so much for the feedback. I've reached out to you via email and hope to assist with any orders where you were missing an invoice, as all brands should be sending the invoice in the box with your order's contents! We really appreciate you sharing this and if you need anything else, please let us know. All the best, Allison from Abound

Response from Abound· Feb 8, 2023

Hi Johanna, Thank you for leaving this review and taking the time to share your feedback! We are glad to hear that there is a great selection of products to purchase but are disappointed that the shipping has been slow. If you have any specific instances where an order is taking longer than expected moving forward, please reach out to us as soon as you need to, at [email protected], and we'd be happy to help expedite if needed. All the best, Allison from Abound

Response from Abound· Feb 3, 2023

Hey there, We are so sorry to hear these concerns about our platform! We would love the opportunity to discuss this further with you -- our team has reached out to you directly via email. We hope to hear from you soon and sincerely appreciate your feedback! All the best, Allison from Abound

Response from Abound· Dec 14, 2022

Thank you for taking the time to leave this feedback! We are sorry for any inconvenience with the recent change to our free shipping promotion but wanted to emphasize that we are still offering free shipping on orders over $500 per brand. Thanks again and we hope to work with you again soon! All the best, Allison from Abound

Response from Abound· Aug 2, 2022

Thank you so much for providing this feedback and taking the time to alert us of the challenges you are having! Our team will be reaching out to your directly via email right away to resolve and make this right! We are very sorry for any delay in response you have received and look forward to turning this situation around for you. All the best, Abby from Abound

Response from Abound· Jul 13, 2022

Hi there! Thank you so much for your honest and helpful review! We definitely hear you and are hoping to provide features that will continue to benefit you and our other brands on Abound. If there is anything our team can do to further assist you, please let us know via email at [email protected]! All the best, Allison from Abound

Response from Abound· Jun 3, 2022

Hello! Thank you so much for taking the time to write us this constructive review. We want to know how we can improve and we appreciate you sharing. Please be on the lookout for an email from our Brand Success team regarding your concerns as we would love to resolve these frustrations for you. Shopify integration is coming very soon, we promise! And, we have other options for payouts, so we look forward to discussing those with you in greater detail. All the best, Allison from Abound