SCAM THEY WILL TRY TO CHARGE YOU NEARLY $100 FOR NOTHING
Horrible company. Not gonna pay them. They couldn't even help me. No communication from Dr. Couldn't pick up meds. Insurance doesn't cover. Pretty much just a scam. Beware of them.
By meow M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
475 reviews
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helixvm.com is listed under Hospital & Emergency.
helixvm.com (helixvm.com) has 475 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 203 reviews with 1 star · Clear filters
Horrible company. Not gonna pay them. They couldn't even help me. No communication from Dr. Couldn't pick up meds. Insurance doesn't cover. Pretty much just a scam. Beware of them.
By meow M.
Horrible fraud company. Stole my information from god knows where. Billed my insurance and me on a card and all contact info is wrong. Sends you to a personal voicemail. This won’t stop here
By Alex
Total scam! They charged me for a referral! Then didn't send or refund the money I spent on the medication I ordered. They didn't have a doctor visit available either ! Don't believe their site! Once they have your money they won't refund you!
By Robyn H.
Scam fake doctors and fake everything
By levicnall
scam company, they will charge you 95 dollars and not fill your script, they are fraudulent and should be shut down buyer beware!
By RobertG
Horrible experience. Billed 1k for a chat visit for a UTI. This company should not be allowed to exist! Insurance companies be aware as well! Never again!
By Kimberley
Total scam. They have charged my insurance for visits and was suppose to receive a prescription never received it but keep trying to charge my credit card and insurance. Do not use their services
By Kelsey S.
If I could give it negative 20, I would. I was told that my visit would be covered by my insurance ... LIES. Now, they want to charge me $500 for answering a couple questions and never receiving any medication or being able to get prescription filled.
By Amanda F.