Very much appreciate your refund of…
Very much appreciate your refund of unopened product after my little buddy Wyatt passed. Thanks very much!
By john H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
210 reviews
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Heliostatix is a biotechnology company devoted to creating unique non-medical products for animals and humans through the latest technology.
Heliostatix (heliostatix.org) has 210 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
210 approved reviews, newest moderated first
Very much appreciate your refund of unopened product after my little buddy Wyatt passed. Thanks very much!
By john H.
En ningún momento se me advirtió que tendría que ir a la aduana a realizar trámites, llenar formatos, etcétera, para poder recuperar mi producto. De haberlo sabido no hubiera realizado la compra.
By Ricardo C.
one of the best company's I have dealt with super service 5 thumbs up
By Erin
My 16 year old Yorkie eye signs is being restored one drop at a time each day and I am very pleased with the product.
By Tracy A.
I'm satisfied with order.
By Karolina P.
Product was late arriving, to the point we ran out thus affecting treatment of dog's cataracts. Product was shipped from your Los Angeles warehouse rather than your Ottawa warehouse, which had an impact on collection of costs for the product being imported into Canada. Charges had to be paid at the door to postal delivery person.
By Brian M.
Product arrived in a reasonable amount of time. Ordered the 2-10 Ml bottle of Lumen pro and one of the bottles was a little defective. Emailed customer service at Lumen Pro and they sent out a replacement bottle and it arrived in about 5 days compared to the first order that took ten days.If the product works after 5-6 weeks I will order more otherwise I won't bother
By Alan D.
Quick ship. Item as described.
By Ric