Poor customer service response
Their customer service seems to be poor. I have called and sent an email regarding an order I placed. No response. Buyer beware…
By Patrick D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Helping patients get access to diagnosis and treatment for sleep apnea at heliosleep.com.
Helio Sleep (heliosleep.com) has 2 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
2 approved reviews, newest moderated first
Their customer service seems to be poor. I have called and sent an email regarding an order I placed. No response. Buyer beware…
By Patrick D.
They are absolutely fantastic - got my APAP machine in under a week (would've taken 3-6 months at a normal hospital, because a first consultation appointment was already 3 months out). Life saving.
By Harry Q.
Response from Helio Sleep· Jun 10, 2022
Thanks for the feedback! Glad we could help!