Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
30 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HeliDirect Your Source for R/C Helicopters Parts and Upgrades - Helidirect.com is your source for RC Helicopters Micro Helicopters such as the Ikarus Piccolo, MS-Composit Hornet, House Fly and all other Micro Radio control...
HeliDirect (helidirect.com) has 30 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 6 reviews with 5 stars · Clear filters
WOW is the only word that describes Patrick & HeliDirect. I understand when electronics go south. I even understand an item not being in stock. But Patrick made my replacement absoulty painless, simple and I am a very happy camper. Their is not a better company with better customer service or with a better selection of sponsored pilots. Thank you HeliDirect Ron W. Grand Prairie, Texas
By Ron W.
It was really easy to find what I needed, also very good customer support, would recommend.
By Pablo O.
I ordered a third Helicopter from HD, a miniature aircraft fury 57. There was a manufacturers defect in the head. I called Min. Aircraft and HD, took a few pictures and submitted them, and had a new part at my house in four days, they were pleasant to deal with and didn't do anything but be helpful. Sometimes things happen and everyone in the distribution chain helped out. But I didnt call there and act like it was the end of the world,I acted like a gentleman and got treated like one, its pretty simple. David Le as always is the goto guy that fixes problems, HD is just a solid place
By Darren O.
Left a bad review as I searched for HeliPartsDirect review in google and didn't notice it brought me to this site with the wrong company. I've order many times with HeliDirect.com in the past and have had nothing but good experiences with them
By Alexander R.
I have ordered two helicopters from this company and both have arrived in time and in great condition! I have also purchased a lot of spare parts from HeliDirect and those, too, have arrived at my home in time and perfect condition! Prices on many of their RC's may be slightly higher than some other dealers like Xheli, but their spectacular customer service and great reputation makes up for it. I highly recommend this company to all hobbyists and RC enthusiasts!
By Jeroen
They will ship your orders on the same day. Shippings has also usually arrived over seas in 4 days. This is totally stunning! The number one RC-heli parts selling company in my list for sure! Keep the good service up, thank you.
By Xtreme
