Nao recebi a minha encomenda escrevi…
Nao recebi a minha encomenda escrevi email e não recebi nenhuma resposta estou à espera quase um mês
By cilia S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HeavenSkin is an online retailer focused on providing authentic Korean skincare products to customers worldwide. Our mission is to make high-quality K-beauty accessible through carefully selected products that support healthy, balanced, and radiant skin.Our collection includes essential skincare products such as cleansers, serums, moisturizers, and masks, as well as curated skincare sets designed to simplify daily routines. Every product is chosen based on formulation quality, effectiveness, and reliability, ensuring customers receive products they can trust.We work exclusively with verified suppliers and established distribution channels to guarantee product authenticity. Orders are carefully packaged and processed efficiently to ensure safe and timely delivery.At HeavenSkin, we prioritize transparency, fair pricing, and customer satisfaction. We value customer feedback and continuously improve our service to provide a smooth and dependable shopping experience.Whether you are new to Korean skincare or already familiar with K-beauty routines, HeavenSkin aims to be a trusted destination for quality products and professional service.
Heavenskin (heavenskin.co) has 25 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
25 approved reviews, newest moderated first
Nao recebi a minha encomenda escrevi email e não recebi nenhuma resposta estou à espera quase um mês
By cilia S.
I have ordered on 25 may 2026 still nothing no update. I tried to contact them but still no response
By Atif A.
I didn’t received them even after £62 was deducted from my account. I wished I could give a zero. Total scam
By Eunice S.
I placed my order back in May, and I still have not received what I paid for. I’ve contacted Heaven Skin multiple times through the available customer service channels and have received little to no meaningful response regarding my order. At this point, the lack of communication is just as frustrating as not receiving the product. Customers deserve updates, transparency, and support when there is an issue with an order. Unless this is resolved immediately, I will be disputing the charge with my bank because I believe the advertising and customer service experience have been misleading. I cannot recommend this company based on my experience.
By Olivia P.
I ordered a product in may and this is july and i haven't receive my product. The customer service doesn't really help and it is a terrible experience
By Zenobia E.
It's been more than a month I placed my orders and yet still didn't receive my package or tray number
By Maria Cristina R.
Am yet to get my parcel
By Omoerebhe E.
Actually, I don't understand why you're asking me to leave a product review when I haven't received my order. I placed my order on June 5, 2026, and I still haven't received anything. I don't know where my order is; I can't track it.
By Selam Berhe B.