a bit slow service but overall a good…
a bit slow service but overall a good brand with great items!
By Ashaba C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Heaven Mayhem is an accessory and lifestyle brand celebrated for its refined, wearable statements that elevate the everyday. Rooted in timeless design and reimagined for the modern wardrobe, each piece is developed with our community in mind.
Heaven Mayhem (heavenmayhem.com) has 114 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
114 approved reviews, newest moderated first
a bit slow service but overall a good brand with great items!
By Ashaba C.
I was so excited about these earrings that I bought two pairs. They look gorgeous, but unfortunately the comfort and quality don’t match the price tag. Every time I wear them, my ears become irritated and sore, which shouldn’t happen with earrings at this price point. The clasps are also poorly made. The earrings repeatedly fell out of my ears, and I ended up having to buy replacement clasps. I’m now on my second pair of knot earrings, as the first pair wouldn’t stay in. Given my experience, I’m skeptical of the glowing reviews and promotions I’ve seen online. These look lovely, but I can’t recommend them. (I didn’t purchase these earrings from Heaven Mayhem directly so cannot comment on their customer service) UPDATE: since writing this one of the earrings fell out of my ears and is now lost. AVOID!!
By Anna M.
Case was very poorly made. I am very disappointed. It is pretty but has holes everywhere so hardly protects the phone. Will be returning. Very sad.
By Andrea
Found them through TikTok and almost by fate they held a pop-up in my city, seeing their range in person and the brand vision was soooo satisfying! I ended up falling in love with their frames! I even got to see the size options and their differences for their knot earrings was such a game changer when making my purchase! I left wanting more of their newer stud styles and purchased through their website — definitely keep an eye out for this brand!!!
By Izzy
Love the product and the timely shipping
By Renee
I found Heaven Mayhem to be very responsive to my questions and concerns. They were helpful with my issue. Thank you.
By Diane C.
Response from Heaven Mayhem· Oct 4, 2026
Thank you so much for taking the time to leave us such a kind review! We take great pride in both our pieces and our customer support, and we’re so glad you had a great experience. We truly appreciate you being here! 🤍
Very customer friendly website. The CSR replies were timely and helpful.
By Anupama
Response from Heaven Mayhem· Oct 4, 2026
Thank you so much for taking the time to leave us such a kind review! We take great pride in both our pieces and our customer support, and we’re so glad you had a great experience. We truly appreciate you being here! 🤍
The after-sales service is very attentive, the jewellery is beautifully crafted – I highly recommend it!
By hALL
Response from Heaven Mayhem· Oct 4, 2026
Thank you so much for taking the time to leave us such a kind review! We take great pride in both our pieces and our customer support, and we’re so glad you had a great experience. We truly appreciate you being here! 🤍