I am still waiting for the latest order…
I am still waiting for the latest order to be shipped.
By William C.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
334 reviews
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The first heater that mines bitcoin. Quietly.The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
Heatbit (heatbit.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5 reviews with 2 stars · Clear filters
I am still waiting for the latest order to be shipped.
By William C.
I give a 2 and I'll explain why. My trio had many issues right from new. It often would kick out for days at a time and heatbit told me we are looking at it. Eventually it would work again. Then something failed and I had to send it away for repairs. Ok. Prepaid shipping and free repair then it came back. Worked sporadically still. Then a couple weeks after my warranty expired, it died and I was told sorry no warranty no help. We can fix but you pay like 200 shipping then a repair bill. Get out of here. 2 because they did follow through on the commitment to give Bitcoin during the waiting period because production was so delayed. I'll let others be the product developers and take the risk. What a waste of money. Terrible experience. It mined approximately $140 USD worth BTC and that was it. Not acceptable. I'm glad I cancelled my order for the maxi what a waste of money that would have been. Never again.
By Aaron S.
Response from Heatbit· May 15, 2026
Aaron, we genuinely appreciate you taking the time to share feedback, even if your overall experience ended on a disappointing note. What we build is a very unconventional and technically complex product. While we clearly did not deliver the ownership experience we wanted for you, we do believe we approached every problem openly, honestly, and in good faith throughout the entire warranty period. We’re still a small team, working every day to improve both the product and the experience around it. That process takes time, and feedback like yours is part of that journey. Thank you for being part of the Heatbit story for as long as you were. Even though you decided to cancel your preorder, we’d genuinely be happy to see you back one day. If you ever decide to give us a second chance, reach out to our support team — we’ll make sure to come up with something special for you.
Design not the best. Have to have it turned backwards to get the air to flow into the room due to how the air fins are angled. ROI not very good either. Bitcoin will need to more than 3X-4X before I break even.
By Pete O.
Response from Heatbit· Apr 10, 2026
Hello Pete, Absolutely hear you on both points. The airflow direction is meant to support the most effective room circulation in a typical placement, but room layout can absolutely make orientation feel less intuitive in some setups, and feedback like yours is exactly what helps us improve future design decisions. On the ROI side, that’s a very fair callout as well — mining returns naturally depend on Bitcoin price, network difficulty, and how much heating value the unit is offsetting in your space. We always want the product to feel worthwhile as a heater first, with the Bitcoin side acting as an additional long-term benefit rather than the sole justification. We really appreciate you taking the time to share such direct feedback.
I placed an order towards the end of October and was told 4 to 6 weeks for delivery when it approached to 6 weeks Mark I got another notification saying that it would probably be another 4 weeks for delivery. A couple of weeks into that I got a request for more money for shipping and now I still have not received the product and the company has asked for reviews but has not provided any shipping tracking or useful information. That's not to say that it might not be on the way but at this point I still don't know what's going on. And I have not received anything.
By Drew
I did get in on a pre sale launch .Still nothing ,product seems to be exciting I sure hope That I receive it soon I pre paid in full .I have emailed them several times many excuse and delays. Just be cautious PEOPLE. I could also use the byproduct of the heat as well as we are experiencing a very cold winter here in Canada. Fingers crossed.
By Steve H.