Never Receiveid them
Never Receiveid them
By Don J L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
47 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heasouls.com, we offer hearing aids powered by AI chips and advanced technology to deliver superior sound clarity and comfort—without breaking the bank. Our products keep you connected to the world around you, all at an affordable price.With excellent customer service, free shipping, and hassle-free returns, Heasouls is trusted by thousands for innovative and accessible hearing solutions.
Heasouls (heasouls.com) has 47 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 26 reviews with 1 star · Clear filters
Never Receiveid them
By Don J L.
Scammers, paid for hearing aids in April and haven't received them, despite sending several emails which they haven't responded to
By Chris F.
I think you're misleading people and like the named companies in the title theyre scammers
By Elaine S.
My name is Mrs Felicia Orotayo I ordered the hearing aid since 6th June but up till now I have not heard anything from them. I hope this is not a scam
By Felicia
I ordered hearing aids on 20th April and they have still not arrived on 18th June. I sent an email asking about when I could expect delivery and have not received a response. Very upsetting to feel I have been scammed.
By Lindsay
I ordered a pair of hearing aids on the condition they could be returned as per their advertisement. The hearing aids arrived and were very big and the sound was distorted. I asked to send them back and I was given an address to return them to . I paid £18 to post them with tracking number. The hearing aids ended up in Chinese customs and Hearsouls would not clear them. They have never answered any of my emails. My message is, do not deal with this company.
By Clarke N.
I ordered the hearing aids weeks and weeks ago, after follow-up I was promised they would arrive in 2 weeks, a month later still nothing. I then requested a refund, still nothing.
By Peter S.
Do not order from this company. Ordered these 11 days ago. Have heard absolutely nothing from them. I don't believe they have anyone working customer service as I have sent them messages several times in the past few days. Will probably just do a charge back on my credit card.
By IceCap U.