Heartbeat ChatReviews of heartbeat.chat

Great support team. Very responsive. Solid features. Flexible and adaptable to my unique requirements.

Swapped over from an absolute mess of an old setup a few months back, and having discussions, cohorts, and live events in the same space makes keeping tabs on our members so much simpler. Getting used to the UI took a minute at first, but running Pulse to help rough out the channels kept us from having to wire everything by hand. Heartie Bot handles the basic user questions decently enough, and whenever we hit a real technical snag, support jumps in fast instead of ghosting the ticket. Solid tool.

Five stars, definitely! Heartbeat offers a remarkably complete system, backed by fast, personal support from a team that clearly cares. Their AI, Pulse, has been a genuine co-creator in my work. Regular updates and major improvements keep arriving, and the communications, trainings, and support are all included. For the price, the value is extraordinary. Highly recommended for anyone building community with the intention of achieving great success!

The team at heartbeat has built something with an attention to detail to what makes an online community successful. They sweat the details. The support staff is attentive and quick to answer. I've been super happy with heartbeat and you should ABSOLUTELY try it out.

Our nonprofit has been using Heartbeat since 2024 after migrating from a much less advanced platform. Overall, we love all the functions and find they work well. One especially important point is the customer service that’s grown and evolved over the years. It’s so easy to get a question answered from Heartie Bot, but if the bot can’t answer, it sends us directly to a real human who is REALLY helpful! Thanks, Heartbeat!

Heartbeat is a Scam! Purchased HeartBeat life plan Tier 2 membership access via AppSumo in 2022, they deleted my access to the dashboard and have not replied my email inquiries. They broke their promises. Please refund if you do not keep your business promises.

Heartbeat is easy to use, great to build in with both AI support and manually. Their customer support is also highly responsive and always respond quickly. We are able to create the look we want easily.

We've been running Heartbeat for about 2 years now after moving away from Facebook groups, and couldn't be happier. I really appreciate all the community events and trainings that Heartbeat continues to put on - you can tell that this is a passionate company that has built a passionate community, which is the real proof that there's something special here.