hear.comReviews of hear.com

Response from hear.com· Aug 29, 2024

Greg, thank you so much for your wonderful review of hear.com! We’re thrilled to hear that you received personal attention and that our customer service met your needs from start to finish. It’s great to know that our audiologists provided you with excellent care during the testing and fitting process, and we’re especially grateful for your willingness to recommend us to others. Your satisfaction means the world to us, and if you ever need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 29, 2024

John, thank you for sharing your experience with us. I’m sorry to hear that you’re encountering some challenges with the sound quality and performance of your hearing aids. It sounds like some adjustments may be needed to optimize your experience fully. We recommend scheduling a follow-up appointment to address these issues and ensure your hearing aids are functioning at their best. Our team is here to help fine-tune the settings and resolve any concerns you have. Please contact us at your earliest convenience so we can arrange this appointment and get things working perfectly for you. We appreciate your feedback and look forward to helping you improve your hearing experience. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 29, 2024

Drayton, thank you so much for sharing your positive feedback with hear.com! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that our team provided you with professional, friendly, and punctual service. Your recommendation means a lot to us, and we're so glad you’re satisfied with your hearing aids. If you ever need anything in the future, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 29, 2024

Thank you for taking the time to share your positive experience with hear.com! Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 29, 2024

Pauline, thank you for sharing your kind words about hear.com! We're delighted to hear that you've had a great experience with us. We strive to provide efficient, knowledgeable, and available support, so it's wonderful to know that we've met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 29, 2024

Mark, thank you so much for your fantastic review! We're thrilled to hear that you love your hearing aids and that our team has provided you with excellent customer service and support. It’s our goal to be helpful and knowledgeable in every interaction, and we're so glad we could make your experience a positive one. If you ever need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 14, 2024

Shane, thank you for taking the time to share your experience with us! We're so pleased to hear that Kairey was thorough in guiding you through the process of fine-tuning your hearing aids and explaining how to care for them and the warranty details. It's great to know that you felt well-supported throughout the process. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help! Thank you again for your kind words. Happy hearing! -Samantha, Customer Success Team

Response from hear.com· Aug 12, 2024

Bill, thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Patrick Thigpen. It’s clear that his skillful and intuitive approach made a significant impact on your journey with us. Patrick is indeed a valuable member of our team, and we’re thrilled to know that he was able to guide you beyond your initial expectations, helping you to fully explore the capabilities of your hearing aids. Your recognition of his instructional skills and personal interaction is truly appreciated. We’ll be sure to share your kind words with Patrick, and if you ever have any more questions or need further assistance, please don’t hesitate to reach out. We're here to support you. Happy hearing! -Samantha, Customer Support Team