Hearing aids
I worked with James and he was wonderful to work with.
By Tina, G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
I worked with James and he was wonderful to work with.
By Tina, G.
work great properly adjusted they fit comfortable into my ear no problems
By Jerry
ordered product two weeks ago, still waiting
By John
Response from hear.com· Mar 23, 2017
Hi John, I'm sorry you did not receive your batteries and domes yet. We are in the process of resolving this situation. We hope you are satisfied with the products. Best, hear.com Customer Care
I GAVE A 4 STAR RATING BECAUSE GEORGETOWN TX. IS ABOUT 5O MILES AWAY FROM WHERE I LIVE. REGARDS, EWELL.
By Ewell
Response from hear.com· Mar 23, 2017
Hi Ewell, Thank you for your feedback. We are continually adding new Partner Providers throughout the country who are experienced and knowledgeable. Best, hear.com Customer Care
I got a new tip on my device that is very comfortable.
By Leslie
Stephanie was grrreat! Very helpful, very caring and so professional. She is the kind of service representative that everyone should have. Thank you very, very, very much Stephanie. Carlyn L Taylor
By Carlyn
Was my pleasure to know about Hear.com I feel very happy special for the attention and service.
By Julio
The doctor was fantastic however the sales person promised me that my insurance would cover some if not all the costs. I agreed to charge the hearing aids and then ge reimbursed by hearing .com upon insurance making payment. My claim was never submitted and no one has contacted me to explain why despite phone and e-mail messages. It was a scam to get me to order the hearing aids. Now I'm struggling to make my payments. GO ESLEWHERE FOR YOUR HEARING CONCERNS
By Michael
Response from hear.com· Mar 20, 2017
Hi Michael, Thank you for your response. We are concerned about this issue and we are going to do our best to find a solution for you. We will call you soon. Sincerely, hear.com Customer Care