Excellent overall and would recommend …
Excellent overall and would recommend it to anyone.
By Gerald
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
Excellent overall and would recommend it to anyone.
By Gerald
helping was job 1, making a sale was secondary.
By Wilbur
Hear.com was eager and helpful until I decided the hearing aids did not work for me. The provider became angry when I returned them. I am still (over two months later) trying to get the provider to fill out my claim form so I may file a claim for my hearing test with insurance. Also, I was less than two weeks out from the end of my 45 trial period and hear.com had not filed with insurance. My advise? Don"t use hear.com or their providers. Get a recommendation from someone you know.
By DLT
Response from hear.com· May 5, 2017
Hello Debbe, We are sorry to hear about your experience with us and our provider. One of our managers will be reaching out to you to discuss further in order to resolve this issue. Thank you, hear.com
Iam very pleased with my hear.com experience ! I would rate it with a five star rating ! Thank you all so much ! Iam now hearing everything I was missing out on ! :)
By Ann
I was very satisfied with the product and the service I received, my insurance paid for the hearing aides in full and sent me the check, I called Metro Hearing and asked if they wanted me to endorse the check and give it to them, I was told that they could now accept a third party check, I deposited the check and gave them my check which was fine except it took almost a month before they deposited my check, I called several times and was told different things, the last was it took 10 days for a check to clear (all checks clear overnight) they finally deposited my check three and a half weeks later
By Raymond
I was very pleased with my experience. I highly recommend Hear.com
By Paul
I love being able to hear . I didn't know I was missing so much. Thanks
By Jody
Good service, answered questions in a timely manner
By Jane