l …great company. I highly recomnend it
I have already shared this wonderful conpanyvto several foljs. I am very impressed with the customer service and personal care. The folks really care about u and ur hearing.
By Marilyn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
I have already shared this wonderful conpanyvto several foljs. I am very impressed with the customer service and personal care. The folks really care about u and ur hearing.
By Marilyn
Friction? No friction. Vague, fuzzy, unclear maybe. The relationship of hear.com with HearUSA was never clear.
By EARL F.
Technician very amiable, patient, knowledgable ! Answered every question in easily understood language. Demonstrated products, taught me how to use and care for devices and allowed me a 7 day free trial ! I've heard sounds that I never had before. Vanity stopped me from acting sooner but 3 of my closest friends, on different occasions, had no clue I was wearing 2 devices !! Do yourself a favor, stop asking "What ?", & enlarge your life .
By Carl
Everyone was friendly and professional. However the tape with the various sounds was overwhelming at first. Also I feel they should have encouraged me to stay longer on my first visit to get my hearing aids. My first week was more confusing due to lack of knowledge.
By Sandra
This experience has been as painless as a first time wearer could expect.
By Angela
Very honest and straightforward hearing test
By James W H.
My overall experience to test hearing options was very positive and will purchase new hearing devises from Hear.com.
By Don
I had a family funeral to go to this past week. I wore my hearing aid all the time. I had no problem hearing in any given conversation with family members and other people. What a difference.
By Elidora