Wonderful service
Wonderful service, very flexible and helpful!
By Robb
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
Wonderful service, very flexible and helpful!
By Robb
Your representative Christina Massey of Parkway ENT presented your offerings to me that convinced me to pursue getting hearing aids again after an absence of 30 Years. I cannot say enough about her interest in helping me to explore the latest in Hearing Aid technology. I demoed the aids (Phonak) for a week. They were excellent. I did not purchase the aids through Hear.com as I qualified to receive them through the VA. I will refer to Christina those I discover needing aids who do not qualify via the VA.
By Carlton
They do what they say they will do. Great service.
By Jack
Great service and communication. Everyone did a super job and satisfied my every need. Thanks
By Amos
Had a great experience getting fitted and I was made sure I understood everything about the hearing aids, so I could make an informed decision about the use and the adjustments after two weeks. I definitely recommend this practice.
By Russell H.
Very helpful in my choice for new hearing aids and the process with the new aids! Also very accommodating in getting my appointments for adjustments! Awesome service from the start of my selection! I would highly recommend their service! Quality caring service! Thank you! Love my new hearing aids!
By Steven
I thought they were great people
By Mary
Dr David was very considerate,patient and thorough on each visit and I recommend him unreservedly!
By Pauline