Very warm and personable
Very warm and personable, gives u plenty of time, explainin everything about aids elemenating all fear or concern about what u are purchasing . I was assured he would give me attention as long as hearing aids last.
By Adenia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
Very warm and personable, gives u plenty of time, explainin everything about aids elemenating all fear or concern about what u are purchasing . I was assured he would give me attention as long as hearing aids last.
By Adenia
Shawn Woodbrey, the hearing specialist, was excellent. As a hearing aid wearer himself, he knew what the situation felt like and what needed to be done. He was very knowledgeable and helpful. I am hearing much better! Hear.com just facilitated the appointment, so don’t know how to rate them. They were so-so.
By Janice
Great experience. Took time to answer my questions, to connect me to a hearing specialist and to follow up.
By Joseph
I want to thank John Ashmore because of him I can hear now I have a new hearing aid he never gave up on me and I want to thank him so much for being there for me thank you John
By Carmen
your rep that is guiding me thru your process has been unbelievable. I enjoyed dealing with her and also the audiologist that u sent me to is very knowledgeable, as I have been to others. very easy process
By Elizabeth
Service Review Called when they said they would. Followed up on what needed follow up with. They did ask forthe purchase, but I called someone who is trying to sell. Fast and friendly, no pressure, even when I had to be put the process on hold.
By Mark F.
From sales through fitting and adjusting, service and customer care has been superior. A special note of appreciation to Eileen from Monroe hearing on Stroudsburg
By Gary
I WAS TREATED WITH RESPECT AND EVERYONE WAS SO KIND AND KNOWLEDGEABLE . I WOULD RECOMMEND HIS COMPANY TO ANYONE ONE THAT NEEDS HELP WITH HEARING LOSS,,I APPRECIATED ALL OF HUNTER'S ADVISE AND HOPE TO KEEP DEA;LING WITH HIM... THANK S MARILYN
By Marilyn