I had a great experience
I had a great experience. Trust is the most important quality when it comes to being treated for hearing deficiencies. Elizabeth certainly has my trust. I definitely would recommend Hear USA.
By Philip
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,023 approved reviews, newest moderated first
I had a great experience. Trust is the most important quality when it comes to being treated for hearing deficiencies. Elizabeth certainly has my trust. I definitely would recommend Hear USA.
By Philip
Great, very understanding and easy to work with. Continually in communication all the way through my process of evaluating, ordering and fitting my hearing devices
By James M.
Lee made things so easy, and helped me find the right hearing aids for me.
By Carol
Aaron Carlton from Hear.Com and Carlos Brockman BC-HIS with Hear USA did an amazing job taking care of my needs and making sure I got exactly what I needed! I am extremely happy with my hearing aids! Aaron is wonderful to work with and treated me with respect and courtesy. Carlos Brockman is extremely knowledgeable with everything and is so kind and friendly! I recommend him for your hearing needs. He did what ever it took to make sure I am happy! And the hearing aids are the best I’ve ever seen! Thank you all for this life changing service!!!!
By Robin Eves T.
Ultimately, everyone I dealt with was motivated to ensure my satisfaction.
By Mike
Knowledgeable, helpful staff who actually seem to care about finding the proper product. Very satisfied
By Vicki L.
Kimberly Canela,HIS, is excellent! Competent, knowledgeable, informative, and professional!
By Floyd lester G.
I can hear now this is the best that can happen to anybody
By jose R.