Customer Service
Tracy helped me right away with my request; I highly recommend this company for its excellent personnel and rapid response. I'm familiar with the product I was interested in, I believe it is of the best quality. Thank you!
By Cheryl
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
701 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
701 approved reviews, newest moderated first
Tracy helped me right away with my request; I highly recommend this company for its excellent personnel and rapid response. I'm familiar with the product I was interested in, I believe it is of the best quality. Thank you!
By Cheryl
Customer service is outstanding. I had ordered a product that was discontinued by the manufacturer. Melody at HealthCentralUSA responded to my inquiry in less than 2 hours concerning the status of my order and made a full refund.
By Ken
Sent an order and weeks later, no product, no communication, nothing.
By Susan M.
Response from HealthCentralUSA.com· Apr 21, 2024
Hello! We are sorry to hear that. Please update your review to include an order number and we will assist you. Thank you!
I did not cancel my order or requested a refund please process my order thank you
By gwendolynn A.
Well I ordered toothpaste from you on 2/3/2024 and was charged $27.82 It has not arrived. When I tried to find out where it was, (No phone number listed would get me to a person)I used the chat, then I was told that I would have to pay $5.00 to get further assistance. That is outrageous. You do not provide me with the product I purchased and then want to charge me to find out where it is. Watch out what you order from this company.
By HELENE R.
Response from HealthCentralUSA.com· Apr 21, 2024
Hello! We are sorry to hear that. Please update your review to include an order number and we will assist you. Thank you!
I am so sorry to hear that, but thank you for the refund! I sure hope that this product comes back --- it is a wonderful product and I have been taking it for over nine years.
By Lithia
Thank you so much for your Super Quality Customer Service and fast response. I hate that I had to cancel my order for the eye drops they are a very good product that worked for me. I was told the eye drops were taken off the market for now, any information about when they will be back in circulation would be greatly appreciated and again thank you for a fantastic product.
By Pamela
My order of 125.30 hasn't come, it's been 26 days and I haven't heard a word from HealthCentralUSA.com - not looking good for this company or me getting my product. Health Central charge my credit card with no problem but guess they're not up for sending what I ordered. Looks like there are many others out there complaining of the same thing with these guys. ..... Seems there's something very rotten here, time to get some help.
By D S.
Response from HealthCentralUSA.com· Apr 21, 2024
Hello! We are sorry to hear that. Please update your review to include an order number and we will assist you. Thank you!