HeadwayReviews of headway.co

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4.0/ 5

Great

2,418 reviews

Headway4.0Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Headway

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.

Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.

Also known as: headway.co
Website: headway.co
Category: Mental Health
Listed on The Fair Hearing: 2026

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Headway reviews

Showing 1,508 reviews with 5 stars · Clear filters

Aug 13, 2026
No issues
No issues . Love the AI assisted notes.
By Charli
Response from Headway· Aug 17, 2026
Hi Charli, Thank you — glad to hear there are no issues and that the AI notes are hitting the mark! – Adam
Aug 13, 2026
The platform is easy to manage
The platform is easy to manage; using the calendar and quick to solve issues with the help of online support. The reimbursement is appropriate and timely deposited. I would like to receive more referrals.
By Sally G.
Response from Headway· Aug 17, 2026
Hi Sally, Thank you for sharing this — glad the platform, support, and reimbursement timing have all been working well. We hear you on referrals and will pass that feedback along to the team. – Adam
Aug 13, 2026
Better response to problems.
Better response to problems.
By Reynolds H.
Response from Headway· Aug 17, 2026
Hi Reynolds, Thank you for the feedback and for being part of the Headway community for so long. We're glad to hear the responsiveness has been helpful. – Adam
Aug 13, 2026
I appreciate the easy access to resources...
I appreciate the easy access to resources and continuing education opportunities that Headway offers. I also appreciate the user friendly platform for charting patients progress, as well as having ample options for other provider referrals when my client's could benefit from additional support.
By Jacqueline G.
Response from Headway· Aug 17, 2026
Hi Jacqueline, Thank you for sharing this — glad to hear the resources, charting tools, and referral options have all been working well for you. We appreciate the thoughtful feedback. – Adam
Aug 13, 2026
Success with Headway
I find Headway to be efficient and clear. I have brought several of my clients here. It makes billing much easier and setting up insurance clients is quick and easily set-up. I have gotten referrals from Headway and I am grateful for that. I think Headway is A+ in the ease with which it operates.
By Lillian F.
Response from Headway· Aug 17, 2026
Hi Lillian, Thank you for this thoughtful review — it's wonderful to hear that the billing, insurance setup, and referrals have all been working well for you. We're glad Headway has been a good fit for your practice. – Adam
Aug 13, 2026
Whenever I make an inquiry and need…
Whenever I make an inquiry and need assistance, the staff is responsive, kind and assists in solving issues that arise . I couldn’t ask for a more responsive staff! Mina Law-Glassman
By Mina L.
Response from Headway· Aug 17, 2026
Hi Mina, Thank you for the kind words — we're glad the team has been there for you when you've needed help. We'll pass this along. – Adam
Aug 13, 2026
Everything about this platform is…
Everything about this platform is absolutely amazing! Easy to use, AI tools are outstanding, and just love headway overall My favorite platform I have ever used
By Jessica C.
Response from Headway· Aug 17, 2026
Hi Jessica, Thank you for this — "favorite platform I have ever used" is about as good as it gets! We're glad the AI tools and the overall experience have been working well for you. – Adam
Aug 13, 2026
Very easy to schedule clients
Very easy to schedule clients, writing notes, and even with getting paid
By Ishrat A.
Response from Headway· Aug 17, 2026
Hi Ishrat, Thank you for sharing this — glad to hear scheduling, notes, and payments have all been working smoothly. That end-to-end ease is exactly what we're going for. – Adam

HeadwayReviews of headway.co

Rating distribution

What customers rate

About Headway

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HeadwayReviews of headway.co

Rating distribution

What customers rate

Headway reviews

No issues

The platform is easy to manage

Better response to problems.

I appreciate the easy access to resources...

Success with Headway

Whenever I make an inquiry and need…

Everything about this platform is…

Very easy to schedule clients

About Headway

More in Mental Health

Emotionalsupportanimal

The Trichotillomania Relief Specialists™

Stop Drinking Expert

Prosper Health

Headway reviews

No issues

The platform is easy to manage

Better response to problems.

I appreciate the easy access to resources...

Success with Headway

Whenever I make an inquiry and need…

Everything about this platform is…

Very easy to schedule clients