5 stars
They have allowed me to open a flourishing private practice
By Kathryn S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
They have allowed me to open a flourishing private practice
By Kathryn S.
Headway is a fast and convenient way to get started in private practice by assisting with credentialing as well as helpful in coordinating billing with insurance companies. It's the only way I would consider accepting insurance. Headway doesn't offer referrals; however, they make it easy for potential clients to verify benefits and schedule on your calendar. It has worked out for me!
By Kimberly W.
Response from Headway· Aug 23, 2023
Thank you for the feedback!
The process was very clear and smooth. I have been able to benefit from seeing insured clients and not have to worry about the insurance claims madness.
By Andrea S.
Response from Headway· Aug 23, 2023
Thank you!
Free paneling. When headway messes up patient or therapist doesn’t have to back pay. Great contract rates. Wish had a list of what insurances you accepted.
By Customer
Response from Headway· Aug 23, 2023
Happy to have you here, thanks for the review.
Headway made it extremely easy and stress free to sign up, and grow my caseload.
By Priscilla A.
Response from Headway· Aug 23, 2023
Thank you for the feedback!
Working with Headway has been a seamless process. It takes the headache out of getting credentialed and offers a platform to allow me to stay organized and worry free when it comes to vetting insurances for clients and doing billing. I look forward to a long relationship with Headway!
By Aimee J.
Response from Headway· Aug 22, 2023
Thank you for the kind feedback!
Headway makes my life so much easier as a clinician. I can worry about being a therapist and not about dealing with insurance paperwork.
By Elizabeth
Response from Headway· Aug 22, 2023
So glad to hear Headway has been helpful for you and thank you for the feedback!
Great provider services! Friendly and professional staff
By customer