Practitioner Review
As a practitioner, I’ve found Headway to be very responsive and informative. They offer plenty of support to their practitioners.
By Diana
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,418 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
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As a practitioner, I’ve found Headway to be very responsive and informative. They offer plenty of support to their practitioners.
By Diana
Making insurance easy so I can do the work I love!
By Dana
Headway has been great with assisting me with growing my practice. I enjoy the ease of verification and collection of payments. Payments are a lot better than other platforms I have worked on. I have referred others to join the network.
By Pamela K.
The information was exciting because it’s a process long overdue. People don’t learn by locking them up. Help them to resolve underlying issues. Teach resources. They don’t learn by locking them in a small cage and expecting them to repent. Your offering gives momentum to an important issue that I hope will see major improvements in the near future. Thank you for providing this.
By customerGayle
I have been working with Headway for about a year at this point. It is honestly the best professional decision I have made for myself. Headway made it easy to start my private practice and take control of my professional journey. I am able to work with clients that are the best fit for my expertise and really do what I love.
By Charis C.
I worked with Preston and it was great meeting with him. He was helpful and knowledgeable about headway and different ways to help grow my practice.
By Derick
Whenever I've had an issue, I have heard back from Headway within 24 hours with helpful information and the issue corrected. FYI: The date listed under "date of experience" reflects only one incident.
By customer
I believe this company actually seems interested in actually partnering and collaborating in their approach in working with providers.
By customer