HeadstartwarrantygroupReviews of headstartwarrantygroup.com

Headstart Warranty Group handled my claim in bad faith. They delayed a decision for weeks, required the repair shop to perform an expensive engine teardown to identify the point of failure, and then denied coverage despite the findings they had requested. Headstart claims that a lack of maintenance contributed to the engine failure. I have maintained the vehicle for nearly two years and provided printouts of my service and oil change records showing that the work was done on time. Headstart also claims the vehicle had a preexisting mechanical problem, but has not explained what that problem was or provided evidence showing that it caused the engine failure. I am asking Headstart to identify the specific evidence supporting both grounds for denial and reconsider my claim.

Avoid Headstart Warranty Group at all costs – Do not purchase! I am writing this review to express my deep dissatisfaction with the claims process at Headstart Warranty Group. If you are currently contemplating purchasing a policy from them, I strongly advise you to look elsewhere. Save yourself the stress and do not purchase this warranty at any cost—you will regret it big time. My claim for my contracted vehicle repairs has been stuck in "pending" status for an unreasonable amount of time. While the repair shop has confirmed they have submitted all necessary documentation and the adjuster has verified the issues are covered, the company continues to stall. I am constantly told that the repair shop has not provided all the required information, yet every time I follow up with the shop, they confirm that all the qualified information has been sent. It feels like a deliberate tactic to delay the process and avoid fulfilling the warranty agreement. I have been caught in the middle of these conflicting claims, and despite my efforts to bridge the communication gap, the company refuses to move forward. I chose this warranty for peace of mind, but the experience has been the complete opposite. I am sharing this to warn others to be aware of how difficult it is to get a claim processed when the company uses these types of stalling tactics. I am still waiting for a prompt resolution to this matter, but I urge anyone considering this company to avoid them entirely

Scam, that's really all you need to know honestly. but if you want to understand why i'll tell you. they stole $1300 from me and it all started about half a year ago when i got a call that i should've avoided or hung up on as soon as i heard "car's extended warranty". but alas i did not. so now 6 months later they are spam calling me from different numbers asking why my auto payments aren't going through and it's because i disputed there charges as fraudulent cause they don't actually do anything, or at least they didn't for me at all. The people on the phone are so mean and harsh, i told one of them during me trying to cancel yesterday "you know, if you just look up your company's name on google the first thing you see is that you're a scam." and his response was "some people don't know how to follow instructions" absolute joke of a company. Please report anyone saying otherwise as a paid reviewer or a bot. Please head this warning about them.

Not even a full member yet and wanted to cancel because of they POOR customer service after 20mins phone call to sign up and I changed mind with in 20mins after because i called back to check to see how their customer service treat their customers. Customer service Rep in California wich is also the service manager Supposedly!!!!!!!! said that I can't cancel until I receive a booklet with a cancelation form, Like Really? I just signed up 20mins ago and you can't Delete or Cancel or Note the account to cancel my service. What type of company is this???... PLEASE DO NOT FALL VICTIM TO THIS TYPE OF SCAM🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫 🚫 🚫 🚫 🚫 🚫 🚫 🚫 🚫 🚫 🚫

these junk mail spammer polluters do not respect you or even themselves enough to dedupe from the DO NOT MAIL list that is INDUSTRY STANDARD and commended by the FEDERAL GOVERNMENT.... their sickening "business" model is: 1. Scrap public records to prey on private consumers 2. Deceptive design junkmail to appear federal tax doc 3. Spam way with zero regard to DO NOT MAIL list 4. Pollute the earth indiscriminately and waste their own time, money and resources while at it 5. Lie in the communications 6. Repeat We never ever ever ever do business with the sort of loser bottom feeders who operate at this sad, weak, lowlife level. If you need a warranty, do your own research and avoid predators like headstart warranty who have the worst imaginable reviews and complaints on TrustPilot and all the other dependable sites. You have been warned. Just STOP headstart from making your life uglier and more polluted.

We purchased a contract dec 2023. In July policies was sold to Omega Auto Care. Since we paid in cash Amega would not except the policy. We received a letter from Omega to go back to seller for refund, which is fine but you can not speak too anyone in authority only customer service. They have sent info to the supervisor and his supervisor but never return calls. I even sent a letter to CEO but he never responded. So they actually took our cash and canceled the policy no refund. No wonder being a senior we have to fearful of any calls claiming the company is so good. I want a refund. Cheryl Stork They are familiar with the case but will not respond.

Great service had no issues fixing my engine

Very professional and their coverage is very affordable! They have worked with me to help me keep my coverage since I am on a fixed income. I could not afford to fix my car without this warranty and I love that I have it!