Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
224 reviews
HeadshopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The universe's best online head shop is Headshop; period. We feature a best-in-class selection of glass pipes, bongs, vaporizers, dab rigs, and other smoking accessories. Our customer service is second to none so no matter what you need, our staff can help...
Headshop (headshop.com) has 224 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 133 reviews with 5 stars · Clear filters
Great service top of the line products
By Enrique C.
Response from Headshop· Aug 11, 2022
Hi Enrique, it is great to hear that our products and services satisfied you. Thank you so much for the fantastic review! We appreciate you!
Fantastic customer service, my phone autocorrected my address to a previous one and I emailed them to fix it and they were able to help me and get my order to current address.
By Jme
Response from Headshop· Aug 9, 2022
Hi Jme, we are happy to hear your feedback. We do pride ourselves in offering great products and customer service, so your comments are very much appreciated!
I had a dab rig sent to me broken, had to wait a bit for a new one to come in the mail due to inventory season and they added a 15 dollar gift card on top of the replacement as a token of apology for the wait. No complaints, lets see how the new one is when it gets here.
By Len F.
Response from Headshop· Aug 4, 2022
Hi Len, we are sorry to hear that you received a broken dab rig. We appreciate your patience as we worked on your concern. We are happy that we were able to addressed your concern. Let us know how we can serve you in the future. Thank you for being our customer!
Sent me something I didn’t order. I wrote a complaint in my review, then they called me several times and I finally answered and they wanted to send me what I ordered for free. I have never had a company try that many times to contact me to make me a satisfied customer. The best customer service experience I have ever had! Thank you so much.
By Paul
Response from Headshop· Jul 19, 2022
Hi Paul, we are thrilled to hear your feedback. We do pride ourselves in offering great products and customer service, so your comments are very much appreciated. We hope you won't hesitate to let us know if we can serve you in the future!
Great quality products! Awesome packing and shipping was faster than anticipated. Will most certainly be coming back for more glass!
By JoJo M.
Response from Headshop· Jul 19, 2022
Hi Jojo, we're pleased to know that your experience with the product was a good one! We appreciate the 5-star review. Thank you!
Had a mishap but HeadShop was great at taking care of it. 👍🏼
By customer
Response from Headshop· Jul 19, 2022
Hi Francisco, we are delighted to hear that you had an awesome experience with our services. Keeping our customers happy has always been our top goal. Thank you for being a cool customer!
Product was as described and shipped promptly. Good vendor
By Craig W.
Response from Headshop· Jul 14, 2022
Hi Craig, it is great to hear that our product satisfied you. Keeping our customers happy has always been our top goal. Thank you so much for the fantastic review! We appreciate you!
10/10 glass on the 16mm bong i bought+the bowl piece is solid too. they’ve both casually fell out of my hands and nothing has broken so far
By kys
Response from Headshop· Jul 11, 2022
Hi Kys, so glad you enjoyed the Bong. The quality of this product is indeed superb. Thank you for your feedback and for choosing Headshop!
