Generally good service
Generally good service, rates are competitive. Staff is nice and helpful. Service is rather slow though. Stupid extra fee if you bounce a check by accident, on top of the NSF fee. Seems like it should be illegal.
By D G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
5 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A locally owned and managed community bank providing customers a full range of business and personal services. Based in Bloomington with locations in Gibson City, Carlock, Champaign, Chenoa, El Paso, Eureka, Lexington, Pekin, and Washington.
Heartland Bank and Trust Company (hbtbank.com) has 5 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1 review with 2 stars · Clear filters
Generally good service, rates are competitive. Staff is nice and helpful. Service is rather slow though. Stupid extra fee if you bounce a check by accident, on top of the NSF fee. Seems like it should be illegal.
By D G.