Very good service and necklace is…
Very good service and necklace is beautiful for my granddaughter
By Cindy T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
665 reviews
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Hbd Jewellery is listed under Jewelry & Watches.
Hbd Jewellery (hbdjewellery.com) has 665 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
665 approved reviews, newest moderated first
Very good service and necklace is beautiful for my granddaughter
By Cindy T.
I try not to leave negative reviews but i am angry at this company, my mom brought me a lovely gold necklace i was very happy with it until it turned silver, i have other items from prya etc that have not turned silver like this, yhey did recoat it but it turned silver again i reached out and they refused a refund so im now stuck with a two tone tarnished necklace , i will tell my friends and family to avoid this company
By Danielle T.
Response from Hbd Jewellery· Jul 28, 2026
Hi Danielle, We’re sorry to hear how disappointed you are, especially as the necklace was a gift from your mum. When you first contacted us regarding an issue with the clasp, we arranged a complimentary repair and covered all associated costs even though it was outside of our warranty. When a further issue was reported several months later, we offered another replacement for a small contribution towards the replacement and postage. We appreciate that you were hoping for a refund and are sorry that the resolution offered did not meet your expectations. Our customer care team remains available should you wish to discuss the options offered.
Great job and nice things for a gift
By Aldufairi H.
Bought for my adult daughter as a replacement for one she’d had for years. It is exactly as described , though a little smaller than I imagined and she loves it .
By Andrea S.
Quick delivery. Lovely piece of jewellery for my daughters birthday
By Emma
bought for my granddaughters graduation from university bought silver named necklace.( named in arabic), and also named bracelet, and a human hand, great delivery ,
By Sandra A.
Made an order of what i wanted and made an error on purchase. I then had someone reach out to me to confirm what i wanted with options of what it would look like ensuring i got exactly what i paid for. Would recommend the product and service to anyone!
By Muaaz R.
Lovely necklace, really happy with it nice quality & very pretty. I would recommend
By Teresa H.